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How viv303 Protects Your Account and Payment Information

When you open an account with us, your personal data and payment details stay encrypted and separate from our operations.

Encrypted account storageLocal payment verificationWithdrawal security checks
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viv303 How viv303 Protects Your Account and Payment Information
REACH US ANYTIME

Contact Us About Your Privacy

Team online

Email Support

Send your privacy requests to [email protected]. We respond to all data requests within 7 business days and can help you delete or export your account information whenever you ask.

Live Chat (09:00–23:00 WIB)

Open the chat widget on your account dashboard during business hours. Our team in Semarang can answer questions about how your data is stored and help you update your privacy settings immediately.

Account Settings Panel

Log in to your viv303 account, go to Security & Privacy, and manage your data preferences directly. You can update your contact details, review login history, and disable non-essential cookies from here.

DATA HANDLING STANDARDS

How We Safeguard Your Information

Encryption in Transit

All deposits via DANA, OVO, GoPay and QRIS travel through encrypted channels to our payment processor.

Account Verification

Before we send your first withdrawal, we confirm your bank account or wallet ownership.

Cookie Transparency

When you first visit viv303, we show you a banner explaining which cookies we use.

Data Retention Policy

We keep your account data for as long as your account is active.

Third-Party Access

We share minimal data with payment processors, anti-fraud services, and our hosting provider—only what's necessary for transactions and security.

Access and Correction Rights

Email [email protected] to request a full copy of your stored data, correct inaccurate information, or ask us to stop processing…

Privacy Policy Frequently Asked

No. Your DANA, OVO, GoPay or QRIS wallet details are processed only by our licensed payment partner. We store a secure token, not your actual account number. We never sell or share your banking information with advertisers, other games, or third-party platforms.

We delete your name, email, phone number and identity documents immediately after you request account closure. Transaction records stay anonymized for 5 years to meet payment processor compliance rules. You can request permanent deletion by contacting [email protected].

Yes. You can reject non-essential cookies (analytics and advertising cookies) from the Privacy Settings link at the bottom of any page. Essential cookies for login and security remain active so your account stays protected and you can withdraw funds normally.

We notify all affected users within 24 hours of discovering a breach. We also report the incident to payment partners and local authorities where required by law. Our encryption means stolen data cannot be read without the decryption key, which is stored separately.

Game history shows on your account dashboard only. We use anonymized trend data internally to improve lobby performance and game recommendations. We never sell individual bet patterns or game history to third parties or use them for marketing.

Yes. Email [email protected] with the subject 'Data Access Request' and include your account username. We'll send a complete file of your personal and transaction data as a PDF within 7 business days.

We collect minimal data on the public website (your IP, browser type, pages visited) through analytics cookies to track site performance. You can disable these from the Privacy Settings link. Logging in lets us connect your activity to your account securely.

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